We take the greatest care in the manufacture, preparation and set up of our guitars and accessories. However, if there is a fault that we have failed to detect, please advise us within 3 days of receipt.
The guitar or accessory should be returned to JWC Guitars Ltd immediately.
We will replace the guitar/ accessory if the fault is verified once the product has been returned and inspected.
In addition, we offer a 12 month guarantee on faulty workmanship which may be transferable on sale to a new owner of a JWC guitar within the 12 months guarantee period, provided we have been notified of the name and address of the new owner.